Order Tracking

Track your order below. Enter the tracking number from your shipping confirmation email and click TRACK. Results will appear on this page.

Where to find your tracking number

We email your tracking number as soon as your order ships. Please allow up to 48 hours for the carrier to show the first scan. Orders may ship in multiple packages, each with its own tracking number.

Estimated delivery

  • Processing: 1–2 business days (longer for made-to-order items, as noted on the product page)
  • Shipping: 5–15 business days

For full details, see our Shipping Policy.

If your order is delayed or missing

Email support@fayesso.com with your order number if:

  • Tracking has not updated for 5+ business days
  • The maximum delivery window has passed
  • Tracking shows "Delivered" but you have not received it (within 7 days of the delivery date)

We will investigate with the carrier and reship or refund at our cost if the package is confirmed lost.

Contact

Email: support@fayesso.com
Address: 1942 Broadway St. STE 314C, Boulder, Colorado 80302, United States
Response time: Within 2 business days